Terms and Conditions

General Terms and Conditions

These General Terms and Conditions apply to all users visiting the Alvoria website and making purchases from it. Please read the following points carefully.

  1. General Provisions

Alvoria reserves the right to manage the operation of all products and services offered on the website.

Alvoria has the right to change all prices, product descriptions, and sales terms without prior notice.

  1. Orders and Agreement

By placing an order, you agree to these terms and conditions.

Alvoria reserves the right to cancel orders due to specific reasons such as stock availability and logistics issues. In such cases, the customer will be informed.

Once your order is confirmed, you will receive an order confirmation via email.

  1. Pricing and Payments

All prices are determined according to the relevant market region and may include VAT.

Payments can be made via credit card, debit card, or other specified payment methods.

Payments are collected before the order is completed.

  1. Shipping and Delivery

Orders will be shipped within the specified estimated delivery times.

The delivery time may vary depending on shipping conditions and the buyer's location.

Alvoria cannot be held responsible for delays or issues caused by shipping companies or carriers.

  1. Returns and Right of Withdrawal

Detailed information on returns and the right of withdrawal can be found on our "Right of Withdrawal" page.

Returned products must reach us in their original condition, complete, and unused.

Shipping fees are generally the responsibility of the customer, except in specific cases.

  1. Warranty and Disclaimer

Alvoria guarantees that the products sold are covered by legal warranty.

Alvoria cannot be held responsible for damages resulting from improper use.

  1. Privacy and Data Protection

Customer information is stored in accordance with updated European Union data protection regulations.

Your credit card and payment details are processed using secure encryption technologies.

  1. Disputes and Applicable Law

This agreement is subject to European Union consumer protection laws.

In case of any disputes, the courts in the consumer's location have jurisdiction.

  1. Contact

You can contact us for any questions or requests.

For detailed contact information, please visit our Contact Page.